Work Order System for Agents and Owners
 

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Some of the benefits
as an agent/owner.....

Easy reporting

Work order tracking

Live status updates

Web based solution

Happy tenants!

Easier logging

Secure system

Cost effective



Some of the features of the Property Work Order system


The Tenant

You can have in place a tenant portal for your individual building or an entire portfolio of properties (small to large) that allow the tenant to log in securely to do the following:

  • Log electronic work requests to the building agent.

  • View current updates on outstanding work requests to know where a job is at without having to ring the building management.

  • View all completed work requests.


  • Access documentation electronically such as tenant fit out guides, policies, procedures or other administrative documentation.


  • Register, monitor and mitigate occupational health and safety.


  • Electronically request or access a lease.


  • Record and monitor energy, waste and water consumption and compare to the portfolio or building average.


    • The Building / Asset Management / Building Owner

    The management can have the entire portfolio running off a single tenant portal or have individual portals set up for high profile property assets reflecting their branding and presentation.

    This system enables the building management to:

  • Automatically issue written notifications to the tenant confirming a work request has been completed and is closed.


  • Manually send work requests to preferred contractors


  • Automatically send work requests to preferred contractors for chosen categories.

  • Allow contractors to receive, update or action work requests directly from a portable device


  • Reduce incoming phone calls from tenants getting back more time in your day!


  • Track contractor performance on completing jobs


  • Track the full life cycle of a work request


  • Allow real time updates of work requests without ringing the tenant


  • Access to advanced reporting and analysis on tenant work requests, tenant behaviour, building faults, costings, contractor performance and energy usage


  • Allow a better negotiating position for lease renewals


  • Provide a central portal for tenants to access which provides an opportunity to make important announcements, release building documentation like fitout plans and provide your building with a unique brand and identity on the web.


  • Provide a dedicated website for your high profile property assets with news, tenant directory, leasing information and more.

    Easy to use system

    There is no user training needed with this system, its as basic as sending an email! The property manager wont have to go through a learning curve and there is no support or training required for the tenant. We've rolled out this system across 5 major CBD buildings in Perth in one day without hickup.

    Electronic Records of Tenant Work Orders

    Move away from a paper based system and phone calls, this system is entirely web based with easy electronic tracking and logging of tenant work orders.

    Automatic notification to the tenant when a work order is complete

    The tenant knows straight away when a work order is complete via email

    Access via your mobile phone!

    Facility managers and contractors can access the system 24/7 from their mobile phone

    After Hours Work Orders

    Setup to automatically handle all work orders after office hours

    Property Managers/Facility Managers save time

    No time wasting on the phone to tenants talking about work orders. No time wasting with paper work. Everything is automatic and you can direct all tenant enquiries to the system. Automatic status updates available to the tenant 24/7

    Cost Effective

    This is the cheapest solution for managing work orders in the commercial property market in Australia.

    Want to find out more? We'll contact you for a demonstration of our service and software. Please fill out the form below.

    Your Name:
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    Commercial Property Work Order System
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