Web based Tenant Maintenance software for commercial buildings, apartments, residential & more

 
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Work Order Software Features:
as an agent/owner.....

Advanced reporting

Work Order Tracking

SMS Jobs to Contractors

Automatic Email Jobs

Live status updates

Web based solution

Happy users!

Easier logging

Automatic Notifications

Cost effective

Integrates with other systems

Saves data entry

Saves time

After hours work orders

Preventative Maintenance

Critical Date Reminders

Building / Portfolio Reporting

Provide more information on jobs



Electronic Work Orders, contractor management, after hours work orders and more.

Supports and compliments a property help desk. Tenants can now know the status of jobs!

Integrates with other systems such as MRI, SAP, CMS, GD and more.

 

Tenant Maintenance Portal Software

You can have in place a web based tenant portal that your tenants can use to log work requests, receive automatic notification of closed work orders, view outstanding work orders, reporting tools, access building management information, documentation and more.

An Australia based company, we develop and tailor make a commercial property work order system for agents and owners allowing them to manage tenant work order submissions.

Developed in Australia and used by some of the most reputable commercial, government and private organisations across the country and internationally. Find out how cost effective and how beneficial this work order system can be for your organisation by requesting a free demonstration.

A solution that features a property maintenance system, risk management tools, administrative tools and being green in the work place initiatives.

The Tenant

You can have in place a tenant portal for your individual building or an entire portfolio of properties (small to large) that allow the tenant to log in securely to do the following:

  • Log electronic work requests to the building agent.

  • View current updates on outstanding work requests to know where a job is at without having to ring the building management.

  • View all completed work requests.


  • Access documentation electronically such as tenant fit out guides, policies, procedures or other administrative documentation.


  • Register, monitor and mitigate occupational health and safety.


  • Electronically request or access a lease.


  • Record and monitor energy, waste and water consumption and compare to the portfolio or building average.


  • The Building / Asset Management / Building Owner

    The management can have the entire portfolio running off a single tenant portal or have individual portals set up for high profile property assets reflecting their branding and presentation.

    This system enables the building management to:

  • Automatically issue written notifications to the tenant confirming a work request has been completed and is closed.


  • Manually send work requests to preferred contractors


  • Automatically send work requests to preferred contractors for chosen categories.

  • Allow contractors to receive, update or action work requests directly from a portable device


  • Reduce incoming phone calls from tenants getting back more time in your day!


  • Track contractor performance on completing jobs


  • Track the full life cycle of a work request


  • Allow real time updates of work requests without ringing the tenant


  • Access to advanced reporting and analysis on tenant work requests, tenant behaviour, building faults, costings, contractor performance and energy usage


  • Allow a better negotiating position for lease renewals


  • Provide a central portal for tenants to access which provides an opportunity to make important announcements, release building documentation like fitout plans and provide your building with a unique brand and identity on the web.


  • Provide a dedicated website for your high profile property assets with news, tenant directory, leasing information and more.

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